Handle your incoming calls properly
You have spent money on advertising, promotion and marketing campaigns, and prospective customers are calling your number! However, you can still lose valuable sales leads if the call isn't handled properly.
Switchboard can help you catch those customers.
Putting across the right image is everything when trying to attract customers. With dmSwitchboard you can record a professional welcome greeting, and set up multiple departments, each with their own extension. Customers will get a positive impression of your company, and you will know what they need before you even pick up the phone!
Let the call find you.
So what happens if you and your colleagues are on the road a lot? Well, with the dmSwitchboard, you can set up multiple numbers that the system will try to reach you on. If the system can't get hold of you at the office, it can try you at work, on your mobile, or any other number you own. This means you will never miss another sale because you were out of the office, or lost reception on your mobile!
Ok, so what happens if you and all of your colleagues are on the phone? Well, our systems will take a voicemail, which will then be emailed or even texted to your mobile phone. This means that if you missed a high-value call, you can instantly call back and make sure you win that business!
http://www.smetelecom.com
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